New conduct risk rules to protect insurance customers | KPMG | CA

Chapter 2 - Evolving insurance risk and regulation: Preparing for the future

Ch. 2 - Evolving insurance risk and regulation

Conduct Risk: Increasing regulatory focus to align product, customer and value

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Global regulators developing conduct risk rules to improve insurance customer outcomes
The second chapter, Conduct Risk: Increasing regulatory focus to align product, customer and value, offers insights on industry developments by region with commentary on how regulators are driving change to align products and customers.
 
Topics covered
  • Global regulators set out insurer conduct regulation 
  • Causes of poor conduct by insurance firms 
  • Regulators consider insurance sales, product and culture
  • An insurers’ approach to developing a conduct risk framework

This chapter is just one of a series on Evolving regulation. Click on the promo box below to read more.

Chapter 1: International developments dominate regulatory change

Chapter 2: Conduct Risk: Increasing regulatory focus to align product, customer and value

Chapter 3: Regional regulatory developments

Chapter 4: The impact of accounting changes on regulation

Chapter 5: Impacts of emerging risks on the global insurance industry

Chapter 6: Global tax risks bring increased challenges for the insurance industry

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