KPMG in Canada co-authored this paper in collaboration with health system leaders from the former* Toronto Central Community Care Access Centre (TC CCAC) to reflect on the transformation of the Ontario healthcare system and to provide insights based on global and local learned experiences.
Together we took a ‘virtual tour’ around the world to consider emerging approaches to improve population health and create more integrated systems of care – two of the most consistent elements of health system transformation in the jurisdictions we visited. We took snapshots of some of the most interesting practices that we saw in our journey, and along the way we learned from some of Canada’s own top healthcare leaders who are at the forefront of disruptive change. In this paper, we share some of the highlights from our expedition to help other leaders plot a course for health system transformation.
*The Community Care Access Centres of Ontario, which were responsible for the delivery of publicly-funded home care, were restructured as part of Ontario’s health system transformation plan in 2017.