Procurement transformation requires an emphasis on integration of processes, technology, data, and perhaps most importantly – people. Scott Wharton, CPO at Citi, discusses how his organization considered these dimensions during the transformation process, examining the particular importance of rallying the organization to gain alignment around a common set of goals. This focus on people has proven to be a substantial enabler to maintaining momentum throughout the transformation process.
Scott leads Citi Procurement Services globally. Prior to his current position, Scott led Citi’s Regional Corporate Services organization across the Asia-Pacific, which included Process Reengineering & Productivity, Procurement, Market Data Services, Global Event Marketing and General Services. Prior to joining Citi, Scott held the position of Asia-Pacific Region Head of Expense Management & Strategic Sourcing at Nomura, and had previously worked at other financial services companies in Asia-Pacific both as a senior manager and as a management consultant. Scott specializes in operations strategy, business reengineering and strategic procurement. He holds a Bachelor of Science from the University of Sydney, a Bachelor of Laws from the University of Technology in Sydney, an Executive MBA from INSEAD and an Executive MBA from Tsinghua University in Beijing.