There has always been an intense focus on performance management outcomes, yet the focus rarely digs deeper into the behaviors and values needed to generate those outcomes. Scott Wharton, Chief Procurement Officer at Citi, discusses how his organization is recognizing the value drivers and behaviors needed to accomplish these desired outcomes. Wharton discusses the importance of building culture as the foundation to drive value.
Scott leads Citi Procurement Services globally. Prior to his current position, Scott led Citi’s Regional Corporate Services organization across the Asia-Pacific, which included Process Reengineering & Productivity, Procurement, Market Data Services, Global Event Marketing and General Services. Prior to joining Citi, Scott held the position of Asia-Pacific Region Head of Expense Management & Strategic Sourcing at Nomura, and had previously worked at other financial services companies in Asia-Pacific both as a senior manager and as a management consultant. Scott specializes in operations strategy, business reengineering and strategic procurement. He holds a Bachelor of Science from the University of Sydney, a Bachelor of Laws from the University of Technology in Sydney, an Executive MBA from INSEAD and an Executive MBA from Tsinghua University in Beijing.