Digital Consulting Services | KPMG | AU

Digital Consulting Services

Digital Consulting Services

We can help to enhance customer experience by leveraging the potential of digital technologies such as social media, cloud, analytics and mobility.

We help enhance customer experience by leveraging the potential of digital technologies.

If there's one constant in today’s business, it's change.

While some businesses are happily embracing the latest digital technologies and disrupting traditional business models, many are struggling to anticipate and keep up with trends. For senior executives, being on top of these business-changing and disruptive trends is increasingly essential.

You need to fully understand the risks and complex challenges involved, while constantly asking how digital technology can drive transformative growth and help your business gain a competitive advantage.

How we can help

KPMG's Digital Consulting Services can help you to enhance experience of your customers, operational productivity and internal people collaboration by leveraging the potential of digital technologies such as social media, cloud, analytics and mobility.

KPMG can also help you transform your operating model and value chains to improve benefits from the use of digital technologies for your customers, employees and shareholders.

KPMG’s Digital Consulting professionals, have extensive experience of working with business and technical leaders across financial services, retail, technology, media, telecommunications, consumer markets, government, education and healthcare organisations.

We can assist you with:

  • digital strategy, digital transformation and digital roadmaps 
  • social media intelligence, research, diagnostics and monitoring to mitigate risk and competitive advantage 
  • customer experience management 
  • mobile application solutions – design and delivery 
  • web effectiveness and content management 
  • omni-channel strategy creation and execution 
  • new digital operating models and value chains 
  • digital risk management 
  • digital governance 
  • program and project management of digital initiatives.

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