KPMG’s Solution 49 helps enhance organisational decision-making capability through process design, analytics and data-driven technologies.
Enhancing customer engagement, efficiency and profit with cognitive and AI.
Businesses and governments continue to look at ways to digitise and automate business processes with an aim to streamline activities and reduce operating costs. At the same time, advances in technology, data capture and data storage have enabled the retention of large quantities of process information that can better inform processes interactions. Tools and technology now exist to analyse this data and supplement it with additional external information sources.
Concurrently, human interaction with technology has changed behaviour substantially. The way in which individuals socialise, play, exercise, purchase and communicate has fundamentally changed as a result of advances in digital technologies.
This presents a profound shift and opportunity to influence human behaviour by capturing, consolidating and predicting human interaction with business processes to drive organisation growth and consumer engagement.
KPMG’s Solution 49x group assists organisations enhance their decision making capability through the integration of process design, advanced analytics and data-driven technologies. Our approach starts with an understanding the way in which information is consumed and used rather than produced. We challenge traditional design constructs by embedding deep anthropological and human behaviour understanding into all aspects of capabilities developed. We consider the myriad of technology options available and design solutions that improve efficiency and enable business model innovation. Change is a constant so we design with the future in mind.
Solution 49x brings a powerful combination of business acumen, creativity, design thinking and technical expertise. Our team lives and works at the intersection of psychology, analytics and technology. We have significant experience in developing strategic concepts from planning through to design, development and implementation. We get what makes people and organisations 'tick'. We are passionate about the work that we do and creating value for our clients, challenging ourselves and them to deliver what in the past could only be imagined while positioning them for the future.