Local government – Key steps to council transformation | KPMG | AU
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Local government – Key steps to council transformation

Local government – Key steps to council transformation

In May 2018, KPMG sponsored the Public Sector Network’s Local Government Transformation Series, events focusing on increasing efficiency and citizen satisfaction through ICT and digital transformation

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This event series was delivered across 6 cities in Australia and New Zealand to benchmark the key challenges faced by local governemnt areas (LGAs) in each state, and develop a comprehensive report on the findings.

During the series, we heard from local government experts from across the spectrum, including chief executive officers, planners and policy makers, consultants and community leaders, discussing:

  • the building blocks to ICT and digital transformation
  • the key challenges faced by local government
  • the importance of holistic strategy
  • the need to engage with citizens and local communities

Our report explores common themes and challenges, and provides insights from series participants.

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