Smart cities: Improving services in City of Prospect | KPMG | AU
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Smart cities: Improving services in City of Prospect

Smart cities: Improving services in City of Prospect

In this video interview, Cate Hart, CEO, City of Prospect discusses how the community is at the heart of their smart city programme.

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Director, Internet of Things and Smart Cities Lead

KPMG Australia

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Local governments and the wider public sector are embracing the smart cities and communities movement to deliver real outcomes for their citizens.


Human-centred approach

“Smart cities is more than technology…it’s much more about supporting the community. One of the challenges of smart cities is maintaining the relevance of the terminology and ensuring that the community understand it’s not just about gadgets…”


Setting clear goals

“The opportunity to work with the Intelligent Community Forum came up a number of years ago and the council decided it would be a good way to frame its approach to servicing the community. [The forum] has a range of indicators that need to be demonstrated in order to be recognised as an ‘intelligent community’. Those indicators now underpin our strategic management plan and hence our service delivery model.”

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