Stationery Wholesalers is a supplier of stationery products that has implemented a Microsoft Dynamics solution to manage sales, procurement, warehousing and ecommerce.
Established in 1984, Stationery Wholesalers now supply stationery and other office products to businesses all around Australia. The key to Stationery Wholesalers’ success is reliable supply, stable pricing, on-time delivery and personal service.
Microsoft Dynamics now powers Stationery Wholesalers’ sales and purchasing, warehousing and dispatch, accounting, as well as ecommerce. Using BI reporting, the company has full transparency into its performance and data, and even integrates with its freight systems.
Using Microsoft Dynamics has enabled Stationery Wholesalers to offer a higher level of customer service than was possible before. The upgraded website, powered by Dynamics, provides customers with a far more nuanced online shopping experience, with features that allow customers to choose products that best suit their business, whether they want environmentally friendly products, and if they want Australian products.
Since going live with the Microsoft Dynamics solution, Stationery Wholesalers have received a great response from existing customers and new customers alike, and are now seeing a greater percentage of their business being placed as sales orders online.
The benefits for Stationery Wholesalers can be summarised as:
KPMG implemented Microsoft Dynamics NAV to manage several aspects of their business including:
Director Ben Kresner said Stationery Wholesalers chose KPMG because of their comprehensive service. Not just providing the Microsoft Dynamics, but providing ecommerce consulting and strategic IT plans.