Harvey Nash / KPMG CIO Survey 2017 | KPMG | AU
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Harvey Nash / KPMG CIO Survey 2017

Harvey Nash / KPMG CIO Survey 2017

CIOs and technology leaders are navigating unpredictable change to help their organisations thrive.


Partner in Charge, Digital Consulting and Technology Advisory

KPMG Australia


Also on KPMG.com

In its 19th year, the Harvey Nash/KPMG CIO Survey 2017 is the largest global survey of IT leadership, with 4,500 responses from CIOs and technology executives across 86 countries, including 174 Australian respondents.

In this year’s survey, technology leaders tell us that the level of change they are experiencing has reached unprecedented levels, and increasingly it is coming from unexpected corners. Many technology executives are turning this uncertainty into opportunity. They are helping their organisations become more nimble and digital, to navigate through unpredictable change, and to thrive in an uncertain world.

Some of the key findings

  • Two-thirds of Australian organisations are adapting their technology strategy because of unprecedented global political and economic uncertainty.
  • However, 93 percent are maintaining or ramping up investment in innovation, including in digital labour.
  • Organisations with enterprise-wide digital strategies increased 21 percent in just two years (versus 52 percent globally), and those organisations with a Chief Digital Officer increased 40 percent over last year.
  • Cyber security vulnerability is at an all-time high with a third of Australian IT leaders (31 percent) reporting their organisation had been subject to a major cyber-attack in the past 24 months – a 107 percent increase from 2014.
  • Big data/analytics is the most in-demand skill. In Australia the fastest growing demand for a technology skill this year was security and resilience, compared to enterprise architecture globally.
  • IT projects are more complex; and weak ownership, an overly optimistic approach, and unclear objectives are the main reasons IT projects fail.

Further analysis of the data also found a clear divergence between organisations that are effective at digital transformation and those that are not. CIOs at these ‘digital leader’ organisations are almost twice as likely to be leading innovation across the business, and their organisations are investing in cognitive automation at four times the rate of others.


Read the Australian country findings (PDF 209KB)

View the infographic (PDF 645KB)

Read the KPMG Special Report on ‘digital leaders’ (PDF 280KB)

Read the MIT CISR Special Report (PDF 378KB)

Read our media release

Download the full 2017 CIO Survey Report (PDF 3.3MB)

<p>© 2018 KPMG International Cooperative (“KPMG International”), a Swiss entity. Member firms of the KPMG network of independent firms are affiliated with KPMG International. KPMG International provides no client services. No member firm has any authority to obligate or bind KPMG International or any other member firm vis-à-vis third parties, nor does KPMG International have any such authority to obligate or bind any member firm. All rights reserved.</p>

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