As business becomes increasingly complex, universal and focused on outsourcing, the diversity of organisations in a company's supplier network can be vast. However, an undisciplined approach to supplier governance can lead to project delivery issues, value leakage and exposure to new areas of risk.
Adding to the challenge is the shift toward multiple contractors working on a single project, who could all have different levels of responsibility, legal compliance requirements, and be located all over the world.
Costs can easily go unchecked, and cyber risk can increase as more and more organisations are linked in the chain. It all points to the need for effective supplier management.
In this brief paper, Managing supplier services through governance, Andrew Peel, Director in Supplier Management & Governance Services, delves into these issues, demonstrating why sound supplier governance management is essential.