Key findings from the Insurance CEO Outlook survey

Insurance CEO key findings

Despite challenges, foreword looking insurers are setting the pace for the industry through collaboration, disruptive technology, automation and their use of data and analytics.

National Sector Leader, Insurance and Chairman of KPMG New South Wales

KPMG Australia


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Below are some of the key findings from our 2016 global insurance CEO outlook survey of more than 100 of the largest players in the industry. While CEO’s have told us that they are still grappling with growth in what seems like an interminable low-interest rate environment, there are plenty of bright spots.

Insurance CEO's are proactively seeking collaborative opportunities to enhance shareholder value, and they are much more likely than CEO’s overall to be using disruptive technology to improve customer interactions. It’s no wonder that over 70 percent said innovation is a top agenda item.

They also have said that cyber risk remains a major concern, along with disruptions to their business models via new entrants, new technology and the millennials.

Over the course of the next 4 months, we will be publishing articles on these topics and more. View the article series.

Key findings


About the survey

Data for this article series has been taken from KPMG Internationals global CEO outlook survey of 1,268 chief executives from Australia, China, France, Germany, India, Italy, Japan, Spain, UK and US. Of these, 105 are from the insurance sector. 

Further reading


Insurance CEOs speak: Set the pace or risk falling behind

This article series provides insights into the exceptions of insurance CEOs for business growth and the challenges they face.

Read more

Global CEO Outlook 2016

Despite current economic and market uncertainty, Global CEOs express confidence in future growth.

Read more



Our insurance practice comprises multi-disciplinary teams, led by senior partners with extensive experience.

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