At KPMG we spend a lot of time talking with insurance executives. And – in almost every case – our conversations turn to the topic of growth. Insurance executives recognise that the low-interest rate environment is not going away any time soon. And they feel the pace of competition heating up. The big question on everyone’s mind is how to achieve profitable growth in today’s insurance market.
To help answer this question, KPMG surveyed more than 100 CEOs from some of the world’s largest insurance and reinsurance organisations globally. We asked them about their growth expectations, their challenges, their investments and their capabilities. We talked about key topics such as technology, regulation, cyber risk and competition. And we learned about their strategies related to innovation, customer retention and transformation.
Our Set the Pace or Risk Falling Behind online article series takes a deeper dive into the big themes that insurance CEOs have said are most important to them – automation, D&A, cyber, growth, strategy and more. Articles will be published every 2 weeks until February 2017, so please come back and visit us often.
Key findings from KPMG’s 2016 CEO outlook survey: The insurance perspective.