Consumer Directed Care | KPMG | AU

Consumer Directed Care

Consumer Directed Care

We examine how aged care providers can thrive in a consumer-led world.

We examine how aged care providers can thrive in a consumer-led world.

The Consumer Directed Care reforms in the aged care sector are a fundamental shift for many providers. Thriving in the market-based system will require fresh thinking, new technology and alternative ways of working to meet the needs of our ageing population.

The implications of the Consumer Directed Care reforms for aged care providers are significant. To help leaders navigate this new market-based world our experts discuss a range of issues, challenges and opportunities.

In this ongoing series of articles, we address issues including:

  • corporate strategy
  • workforce development
  • accounting implications
  • customer centricity
  • service quality.

For more information please contact Liz Forsyth, Nicki Doyle or Ron Zubrik.

 

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