Consumer Directed Care

Consumer Directed Care

We examine how aged care providers can thrive in a consumer-led world.

We examine how aged care providers can thrive in a consumer-led world.

The Consumer Directed Care reforms in the aged care sector are a fundamental shift for many providers. Thriving in the market-based system will require fresh thinking, new technology and alternative ways of working to meet the needs of our ageing population.

The implications of the Consumer Directed Care reforms for aged care providers are significant. To help leaders navigate this new market-based world our experts discuss a range of issues, challenges and opportunities.

In this ongoing series of articles, we address issues including:

  • corporate strategy
  • workforce development
  • accounting implications
  • customer centricity
  • service quality.

For more information please contact Liz Forsyth, Nicki Doyle or Ron Zubrik.

 

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KPMG's new digital platform

KPMG's new digital platform

Consumer Directed Care: Impending war for ‘care’ talent

Providers must ensure they have a capable workforce as consumers hold the power of choice.

 
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Consumer Directed Care: Competitive aged care landscape

Aged care providers must focus on strengths to be successful in a consumer-driven market.

 
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Consumer Directed Care for Home Care Packages

Consumer Directed Care is a significant change to the delivery of home care.

 
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Health

KPMG assists governments and healthcare providers to deliver efficient health services.

 
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Human Services

KPMG assists government, private, civil and citizen groups with human and social services.

 
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Ageing

KPMG offers aged care providers with a range of audit, tax and advisory services.

 
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