Driving business and technology collaboration to deliver growth

Driving business, technology collaboration, CIO report

The rise of business-led technology decisions – where customer preferences drive an organisation’s technology agenda – is a game changer for Chief Information Officers (CIOs).

Partner in Charge, Technology Advisory

KPMG Australia


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Driving business and technology collaboration to deliver growth

The CIO challenge

The most successful CIOs are those that implicitly understand the organisation they serve. They know what it needs, even if this is not necessarily what the business says it needs. Yet for most CIOs, the reality of developing and implementing a business technology strategy, fine-tuned to a customer centric world, is challenging.

Key insights

  • Almost three quarters of Australian organisations have a digital strategy. Yet only 15 percent of the technology leaders surveyed believed their organisation had the skills and capabilities to properly execute on that strategy.
  • CIOs need to deliver a modern IT security practice that is capable of keeping up with the accelerating business driven technology demands.
  • According to the study, nearly half of CIOs (46 percent) view the maturity of cloud services as a challenge, while a similar number (44 percent) single out compliance with privacy laws.

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