Creating value-based healthcare organisations

Creating value-based healthcare organisations

To deliver value for patients requires change in key areas. Start with a clear vision and understanding of what value means and focus energy on cohesive action across these areas.

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This report from KPMG's Global Centre of Excellence in Healthcare provides a practical guide to creating a value-based healthcare organisation by focusing on areas including:

  • Patient engagement. In a value-based healthcare system, patients are not passive recipients but active participants in designing their care pathways and in measuring the outcomes. 
  • Defining and measuring outcomes. Measuring patient outcomes is central to the value-based approach. Long-term outcomes are the responsibility of all providers and results should be shared across the system
    and, ultimately, with the public.
  • Coordinated care. Value is created by having an integrated continuum of care that can provide coordinated treatment for individuals, for specific groups and segments, with links to the wider community to enhance
    wellness and drive preventative health outcomes.
  • Governance. System structures should be designed to provide oversight, coordination, measurement and reporting of care pathways, so that health service providers – whether public or private – can demonstrate the improvements their activities are delivering.

The report cites successful international case studies and quotes from recognised experts who have helped transform health systems. It shows that organisations can achieve radical performance improvements through evolution, rather than radical revolution.



KPMG is committed to assisting governments and healthcare providers deliver more efficient and effective health services.

© 2017 KPMG International Cooperative (“KPMG International”), a Swiss entity. Member firms of the KPMG network of independent firms are affiliated with KPMG International. KPMG International provides no client services. No member firm has any authority to obligate or bind KPMG International or any other member firm vis-à-vis third parties, nor does KPMG International have any such authority to obligate or bind any member firm. All rights reserved.

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